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Before contacting us about your order status, we recommend checking our Shipping Policy, where you can find detailed information about estimated delivery times.

If you have received one or two packages while your order includes multiple items, please don’t worry. Orders may be shipped separately from different fulfillment centers, and the remaining items will arrive within the expected delivery timeframe.

Please contact us only if the delivery time for a product exceeds the timeframe provided in our Shipping Policy.

If your message is regarding an order, please remember to include your order number so we can assist you faster.

Thank you for your understanding!